Terms & Conditions

Last Updated: 21/09/26

Welcome to Stemwyze! These Terms & Conditions (“Terms”) govern your use of our website www.stemwyze.com.au (“Site”) and the purchase of products from our store. By accessing or using our Site, you agree to comply with these Terms.

1. General Information

  • Stemwyze is operated out of Australia.

  • We sell eco-friendly home and kitchen products.

  • By using our Site, you confirm that you are at least 18 years old or have parental/guardian consent to make purchases.

2. Orders & Payment

  • All orders are subject to acceptance and product availability.

  • Prices are listed in AUD and include GST where applicable.

  • Payment must be made at the time of purchase through our accepted payment methods (Shopify Payments, PayPal, or other listed options).

  • We reserve the right to cancel or refuse any order in the event of pricing errors, payment issues, or suspected fraudulent activity.

3. Shipping & Delivery

  • We ship within Australia and may offer international shipping (see Shipping Policy for details).

  • Estimated delivery times are provided for convenience only and are not guaranteed.

  • Stemwyze is not liable for delays outside of our control (postal delays, customs, strikes, natural events).

4. Returns & Refunds

  • Please refer to our Refund Policy for detailed information.

  • Products must be returned in their original condition to qualify for a refund or exchange.

  • Certain items may be excluded from return due to hygiene or safety reasons.

5. Product Information

  • We make every effort to display our products accurately. However, slight variations in colour, size, or texture may occur due to natural materials or display differences.

  • Stemwyze is not responsible for misuse of products.

6. Intellectual Property

  • All content on this Site, including text, images, branding, and design, is the property of Stemwyze and protected under copyright and intellectual property laws.

  • You may not copy, distribute, or use our content without prior written permission.

7. Limitation of Liability

  • To the maximum extent permitted by Australian law, Stemwyze is not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

  • Our liability is limited to the purchase price of the product(s) in question.

8. Privacy

  • Your personal information is collected and handled in accordance with our Privacy Policy.

9. Governing Law

  • These Terms are governed by the laws of Australia.

  • Any disputes will be resolved in the courts of Victoria, Australia (or insert your business’s home state).

10. Contact Us

If you have questions about these Terms, please contact us:

📧 Email: [Insert your support email]
📍 Address: [Insert your business address]